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Legal

Proprietary Rights

All content included on or comprising the Softronic Web site including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is copyrighted as a collective work under the U.S. and international copyright laws, and Softronic owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement and enhancement of all Content.

Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.

The Softronic logos and other trademarks on the site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by Softronic and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

By using the Softronic Web site, you agree that any information (except for purchase information), materials, suggestions, ideas or comments you send to Softronic or any other third party using the Softronic Web site is non-confidential. By submitting any solicited or unsolicited information using the Softronic Web site, you grant Softronic an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever to the extent permitted by law.

  

Applicable Law 

The Softronic Web site is created, operated and controlled by Softronic in the State of Connecticut, United States of America. The laws of the State of Connecticut will govern the Legal Notices and Conditions of Use without giving effect to any principles or conflicts of laws.

 

Links to Third-Party Web Sites

  The Softronic Web site contains links to other sites operated by third-parties, including but not limited to third-party sites that display the Softronic trademarks . These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose.

Softronic does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content. A link to a Third-Party Site on the Softronic Web site does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Site. Softronic makes no representation or warranty as to any products or services offered on any Third-Party Site.

The conditions of use and privacy policy of any Third-Party Site may differ substantially from the Conditions of Use and Legal Notices that apply to your use of the Softronic Web site. Please review the conditions of use for all Third-Party Sites for more information about the terms and conditions that apply to your use of Third-Party Sites

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Softronic reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Softronic will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Termination of Use

Softronic may, in its sole discretion, terminate your account or your use of the Softronic Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Softronic reserves the right to change, suspend or discontinue all or any aspects of the Softronic Web site at any time without prior notice.

Privacy Policy

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.

This Privacy Policy tells you:

  • What information we collect
  • How we use that information
  • How we may share that information
  • How we protect your information
  • Your choices regarding your personal information

This Policy applies to SoftronicSoftware.com, Softronic stores and other locations under the Softronic name.  We may post additional information if more details are needed to explain our privacy practices.

Information We Collect

Information You Give Us       We receive and may store any information you enter on our websites or give to us in our stores. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.

The information we collect from you includes things like:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone number
  • Your credit card number and other payment information
  • Your driver's license number
  • Credit application information, such as your Social Security number
  • Demographic and lifestyle information, such as age, personal interests and product preferences

It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family Pickup person.

Information from Other Sources       We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

Automated Information Collection   We collect information related to your interactions with our websites and apps to create a superior, personalized shopping experience. This information includes your IP address, browsing behavior while on our site, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, web beacons, and tags. These technologies may also allow us to identify you as a particular Softronic retail store customer when you visit our websites, and to link your activities on our websites to your interactions with us in our stores.

To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.

Location InformationSome of our websites and mobile applications may collect certain information such as the type of mobile device you're using or your specific location to help you search for one of our stores. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Softronic has no control over your device's settings.        

Public Forums       Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

How We Use the Information We Collect

We use the information we collect for things like:

  • Fulfilling orders and requests for products, services or information
  • Processing returns, exchanges and layaway requests
  • Tracking and confirming online orders
  • Delivering or installing products
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your accounts with us
  • Communicating things like special events, sweepstakes, promotions and surveys
  • Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online
  • Facilitating interactions with Softronic and others, such as enabling you to e-mail a link to a friend
  • Operating, evaluating and improving our business

Data Retention       We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share the Information We Collect

Softronic does not sell, rent or trade your personal information to third parties.

Softronic Inc. is the parent company of the Softronic, and as such, if you provide information to any of the businesses, stores or websites owned or operated by Softronic, this information may be combined or shared among current or future Softronic Inc. entities, including affiliates and subsidiaries. 

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders
  • Delivering packages
  • Scheduling and performing installations
  • Servicing products
  • Sending Softronic marketing communications
  • Fulfilling subscription services
  • Conducting research and analysis
  • Applying for credit cards and processing credit card payments
  • Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Softronic, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

We may share personal information in connection with financial products or services related to our business such as private label credit cards. We may also share personal information in connection with co-branded product or service offerings.

How We Protect the Information We Collect

Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Softronic cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The Softronic websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.

Your Choices Regarding the Information We Collect

You may choose to:

  • Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
  • Update and correct your personal information
  • Cancel your account or request that we no longer use your information to provide you services
  • Request removal of your personal information from our blog or community forum

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
  • Call 1-203-723-8928 with your request and current contact information
  • Send a letter with your request and current contact information to:         
            Softronic         Attn: Customer Care/Privacy         100 Donovan Rd.         Naugatuck, CT 06770