Welcome to our Frequently Asked Questions page. We hope some of your most important answers will be found here. Remember to also check out our Blog Categories on the right that may contain some more information to help you in your purchasing decision. And if at anytime you need more assistance, just contact us.
Will the Softronic ECU Flash affect my warranty?
Hard to say. Though it's illegal to void a warranty on a car based on the installation of an aftermarket accessory, dealerships can block coverage on a warranty claim if they feel an aftermarket accessory has caused the problem. Please check with your dealership to see how they feel about DME flashes. Softronic supplies the ORIGINAL file from your car to you so you can flash back to stock at any time. Since it is the true original file, if loaded back to your car via the Softronic Flash Cable and Flash Client Software the exact same binary is reloaded. This process returns the mapping binary to its original form. Now, if you were to go to the dealer with your tuned file on your ECU, they could very well detect it if they plugged into the car and this applies to ANY tuned file. Note that 987 and 997 from 2005-2008 there is no original file as it can only be ID and a file is then made for the car. The tuned file is an adjustment to that file and all emissions and diagnostics are intact so there is no reason for another file to be made as just an original.
- What is Softronic's Experience in tuning Porsche ECU's?
Based out of Connecticut, Softronic has been working with Porsche systems for nearly 30 years. From street cars to race cars, Softronic has involved itself in all types of motorsports to stay consistently involved in the industry. Having cutting edge technology not only makes the ECU Tuning process more efficient, it also makes it more accurate. Softronic has been the technical advisor for the Porsche Club of America (PCA) for over 10 years as well. One of the main functions that Softronic serves is data checking of Porsche Motorsports vehicles for race teams. Reading out the binary code and checking data allows Softronic to gain OEM insight into the vehicles brain unit and of course, a fair playing field for race regulations. In the tuner market focusing on street cars, Softronic has gained a very solid name. Softronic exclusively tuned the Porsche Interseries cars, winning Daytona car, World Challenge, Koni Cup and countless others in racing . As a sponsor for both Planet Porsche and 6speedonline forums, Softronic customers are plentiful with success. Some of the fastests cars are tuned in cooperation with Softronic. Everything from 1000HP 996 Turbos to daily driving Porsche 987 Cayman's. Softronic focuses on the driveability, reliability, and convenience in tuning your vehicle.
- Do I have to take my car somewhere to flash it?
No! The entire purpose of the Softronic software is that it is very easy to do. You can do it in the comfort of your own garage at your convenience. All you need is the provided Client Cable, a windows based Laptop. Softronic wants to empower the end user to not have to go to a shop and have the flash installed. The simplicity of the instructions we have put on our Installation Page will have you done with the process in only an hour time.
- How much will the Softronic ECU Flash cost?
Softronic has ECU flashes for almost every 911 Porsche and Cayman/Boxster. Because of the complexity of some of the cars, the files are more expensive. Prices range from $895 to $3995 depending on the vehicle. Most flashes for the Turbocharged cars are around $2000. All of our flashes include the price of the Client Cable . Check out our Product Pages to see what a flash for your vehicle will do to your car and how much it costs.
- If I add an exhaust or intake, do I need to reflash my car?
No. Softronic goes through and tunes each individual table. Unlike others that do a global change to files, Softronic enables the ECU to adapt to basic bolt-on modifications like exhaust, intake, headers, etc. The only time you need to re-reflash your vehicle is when you change fuel components, turbo sizes, or engine internals, etc.
- If I buy the ECU flash and do an upgrade, do I have to pay the full price again?
No, , we only charge revision fees. Unlike other tuners, we have a very large database of files for multiple different turbo and fuel setups that have been tested and can be further customized to your cars specifications. Lets say you have done the basic Porsche 996TT flash and then upgrade to the K24/18G turbos. You only have to pay a $500 revision fee.
- Does it matter if I have 91, 93, or other octane fuel?
Yes it does actually for NON DFI cars. We have different files based upon your pump gas usage. A customer that normally gets 91 octane at the pump would not want a 93 octane map. The 93 octane map has more advanced timing to deal with the better gasoline. Your car would knock and ping then then ECU would pull timing. Softronic's ability to have the ECU only works in the positive direction with octane. If you have a 93 octane map for example and put 100 or 109 race gas in the car, the ECU will adjust and your vehicle will run much better. The higher the octane, the more power you will make. Make sure to let us know when doing your flash upload what octane gas you get at the pump.
- DFI cars from 2009MY do not have different files such as a 91 or 93 yet just one file that can run either fuel grade. This is do to the advanced engine running characteristics of the engines. The race files that run 100octane are unique and are octane specific.
- How do you compare Softronic to the other companies?
That is a good question that we can answer honestly. Softronic uses actual Bosch tools from Porsche to do the ECU flashing. Other companies have had to reverse engineer the system to be able flash the cars. This system does not always flash the entire vehicles parameters. Because Softronic is so involved with motorsports and data checking, they have seen almost all others flash code by checking the binary data. In the end, many customers have their allegiance to certain tuners. We know that Softronic has the most convenient, in-depth, tuning package available for Porsche right now. Our Software out performs our competitors in real world scenarios and is designed to ensure your vehicle is safe and fun. .
- What Fuel does Softronic use for our figures?
Softronic Shows all files run with 93Ron/Mon and in BHP as does the factory. Different fuel grades will produce a variable on these. .
- I just bought a Porsche, Can I call to check if it had a Softronic flash installed prior? Usually if you have a Softronic flash in the car you should have a cable that says Softronic on it and is married to the car . You should also have the two files that have the VIN on them such as "Tuned WP0AD29978Sxxxxxx" and "Original WP0AD29978Sxxxxxx". The owner of the car would pass this along in a sale or state it had a Softronic flash..
Softronic DOES NOT release information on VIN's or customers as it is privacy issue to the owner of the car in which it was sold to.
- Do all cars have an Original file? Note that 987 and 997 from 2005-2008 there is no original file as it can only be ID and a file is then made for the car. The tuned file is an adjustment to that file and all emissions and diagnostics are intact so there is no reason for another file to be made as just an original.
Software changes after Purchase
Softronic sells headers and other products and request that people buy the products we sell from us and want a change to a file that was already made. This would especially apply to people that have not purchased either product from us as the file can be sold with the car yet we do not extend the same privileges. All our files are made to emissions specifications and do not allow for catless headers unless requested and then labeled as RACE while all emissions files are labeled WE. The Race file will NOT pass emissions yet is only for OFF Road or Race cars so that the customer can still monitor the CEL for proper function with all other systems. All requested revisions for files such as headers that had not been purchased from Softronics will be $300 and must utilize our latest flashing unit we are using.
We still have a $500 fee that applies to Turbo only changes that are related to different turbos and more custom work.